Ts & Cs

Contract for the Supply of Products or Services
The display of goods on the TRIBE Active Ltd website amounts to an invitation to treat only and is not an offer to sell products or services at any price indicated.

No contract for the supply of products or goods will be deemed to exist between you and TRIBE Active Ltd, unless, and until, an email is sent by TRIBE Active Ltd, to you confirming that your order has been accepted and payment has been successfully made.

This confirmation e-mail amounts to an acceptance by TRIBE Active Ltd of your offer to buy goods or services from TRIBE Active Ltd and this acceptance is effective regardless of whether or not you receive the e-mail.

TA are free to withdraw from a prospective contract at any time prior to acceptance. This also applies in the case of any error or inaccuracy in respect of the goods or services, any description applied to the goods or services, the availability of the goods or services, or the order itself.
Price and availability information is subject to change without notice.

Processing of Order
Debit/Credit Cards are debited before items are shipped or before services are activated by TRIBE Active Ltd. In the event of BACS Online Payment / PayPal Payments, receipt of payment will be confirmed by our Accounts Office before authorisation is given for an order to be processed, which may take a few days depending on your bank.

Website Information / Changes to Content
TA is providing this site and its contents on an “as is” basis and makes no representations or warranties of any kind with respect to this site or its contents. TA disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, TA does not represent or warrant that the information accessible via this site is accurate, complete or current.

TA cannot be held responsible if things change and errors occur before or after information is placed on our website. We check regularly to see if we need to update or correct any information or prices, and will update as required as quickly as possible.

If website information relating to an item changes once a customer has placed an order, we will try our best to notify the customer of the updates, significant changes or mistakes which may affect their order.

In the event that an incorrect price has been entered in error, any order made based on such incorrect price will not be valid. The Customer will be advised of the mistake at the earliest opportunity and then have the option either to pay the correct price or to cancel and receive a full refund.

Limitation of Liability
Except as specifically stated on this site, neither TA nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Illegal Acts
It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. We track the electronic fingerprints of every order placed on this website to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website.

Changes in Terms
TA reserves the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on the TA website.
Customers please note – if goods/packaging arrive damaged, please ensure the goods are signed as damaged. Failure to do so will result in a claim unable to be raised for damaged goods.

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